Política de reembolso
Returns
We accept returns within 30 days of delivery. To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 5-10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Damaged or Defective Items
If you receive a damaged or defective item, contact us within 48 hours of delivery with photos of the issue, and we'll arrange a replacement or full refund at no extra cost.
Contact
For any questions about returns or refunds, reach out to us at anaprietoruiz14@gmail.com.